Frequently Asked Questions
What does At Home Care By Onyx do?
We provide caregivers to people in private residences, retirement communities, or wherever home is located in the Oregon area. Our services are of a medical and non-medical nature, and we often work in conjunction with other community organizations or family members to provide services.
The services we offer include:
- Personal care services (bathing, dressing, feeding, grooming, incontinence care)
- Homemaker/housekeeping services (housecleaning, meal preparation, laundry, grocery shopping, errands, pet care)
- Registered nurse services
- Registered nurse care management
- Registered nurse delegation
- Medication assistance (medication set-up & reminders, blood glucose monitoring, subcutaneous injections)
- Transportation assistance
- Respite care
- Assist clients with mobility constraints
- Alzheimer’s & dementia care
How does Onyx At Home Care determine the services I need?
We provide evaluations in your home to determine your specific needs. Each person’s needs are individual and we take time to discuss your personal care, housekeeping, homemaking, and other issues. We work with you and your family to develop a care plan encompassing all of your needs.
How does Onyx At Home Care ensure my safety and confidentiality?
We only hire employees who have a proven record of responsibility and trustworthiness. They must possess a strong sense of compassion and patience. Employees are also trained to understand that client confidentiality is paramount.
Why choose home care?
Home care is the preferred form of care because it offers a variety of service options, delivered in the home, whether that home is the client’s own home, the home of a loved one, an assisted living or a retirement community. Home care promotes independence, providing tailored assistance where needed, and is personalized, allowing for maximum amount of freedom for clients and their loved ones. Home care is efficient, convenient, and most often less expensive than other forms of care such as hospitalization or skilled communities.
Is home care covered by insurance?
Yes, in some situations. Many of our services are covered by private insurance, long-term care policies, Worker’s Compensation, Veterans Administration, and Medicaid, if qualified. We’re happy to sit down with you and review your insurance options.
What does “aging in place” mean?
The term means to help people stay in their own homes, whether that be their own house, the home of a family member, assisted living, or a retirement community, while receiving extra help, as their care needs change.
Do you provide help to people who live in assisted living communities?
Yes. At times, there may be temporary or long-term situations or needs that cannot be met in assisted living alone. Our compassionate and trained staff can provide the extra support and care needed to enable you or your loved one to remain in a familiar environment.
Are your employees insured?
Yes. You can rest easy, knowing that all our employees have full insurance protection, including professional and general liability and Worker’s Compensation.